1. Built with SEO in mind: GravityMarket builds search optimization into the site through its technically optimized framework to achieve maximum visibility and minimize ongoing optimization investments.
2. More Product Pages Indexed: GravityMarket’s search optimized platform turns every page in your website into a traffic acquisition engine.
3. Increased “New to File” Customers and Overall Sales: Through increased targeted natural search traffic, product merchandising options and streamlined checkout process.
4. Integrated Product and Website Content: An easy content management solution to strengthen the online product catalog with additional keyword-rich site content including up-sell and cross sell opportunities.
5. Proven Merchandising Tactics: To increase conversion rates through merchandising options (featured, related, accessory and clearance products) and usability optimization of navigation, page layout and design.
6. Standard Integration With Backend Systems: To allow streamlined secure two-way communication between GravityMarket and backend fulfilment systems (CRM, Inventory and Order Management) using standard industry methods.
7. Robust and Flexible 3-Tier Architecture: To allow modular functional enhancements and specific customizations to meet unique business requirements safeguarding the client’s overall ecommerce platform investment.
8. Integrated Online Marketing Services: To develop and implement search and online marketing strategies to ensure profitable outcomes and growth of the business online.
9. Effective ROI Tracking and Reporting: To assess performance of ecommerce website and online marketing activity including sales conversion, email marketing, PPC referrals and much more.
10. Robust and Secure Infrastructure: To meet traffic demands as the business grows online and ensuring a safe environment for commercial transactions.

“A year ago, PoolDawg traded in its modified version of an “off-the-shelf” e-commerce platform for a completely new platform from Netconcepts. The Netconcepts GravityMarket 2.0 e-commerce platform offers a flexible design that, for example, supports the placement of content that has proven to help shoppers complete purchases, Feiman says.”

Read the article here. For more information about PoolDawg.com’s success, read the PoolDawg.com Case Study.

Among the features of Playfairtoys.com are personalized account creation, real-time shopping cart on every page, newsletter sign-up, customer information section, help-text for shipping, gift wrapping, and much more including a blog written by President and CEO of Play Fair Toys, Marilyn Walker.

One of the most notable, and successful, aspects of Play Fair Toys is their usability of product navigation. Products are labeled into classic toys, by interest, activity, age level, sale items, best selling, and more. Check out PlayFairToys.com for all your educational toys & games for all ages.

[ conversion | client admin cms | SEO ]

Visit site

Among the extraordinary site features offered to customers are testimonials, buying guides, billiard basics, RSS for featured products, detailed product specifications, and more.

One of the unique and very successful features of the new PoolDawg site is the shopping cart, real-time, shipping estimator. Providing a shipping estimate early in the check out stage allows for total price transparency to the shopper and conversion rate optimization to PoolDawg. PoolDawg.com offers one stop shopping for all your billiard needs.

Also see PoolDawg testimonial

[ conversion | client admin cms | SEO ]

Visit site

This online catalog site is powered by our GravityMarket ecommerce platform which means it is search engine friendly out of the gates, with an intuitive feature rich website for customers and a powerful administrative interface for our client. Among other things, the site supports “EZ Ordering” by SKU or item number. They are also embracing the concept that “markets are conversations,” having just started a blog.

[ database | client admin cms | SEO ]

Visit site

This site boasts extensive functionality on the back-end, including some quite sophisticated integration with their own back-end systems. The site has tens of thousands of pages in Google. The revamp that we completed included a total site redesign, new user interface and a completely new website back-end and database.

[ database | client admin cms | SEO ]

Visit site

Mike Feiman
Director of Marketing
PoolDawg

The company came to Netconcepts to establish a complete ebusiness presence. The site we created for them offers more than great nursing supplies and equipment. It offers the latest school kids news and a separate nursing blog, authored by a local school nurse.

[ database | client admin cms | SEO ]

Visit site

Among the additional out-of-the-ordinary features offered to customers is a Wish List capability which is integrated throughout the site and is as simple to use as the shopping cart itself.

The site is built search engine friendly, of course, with static looking URLs, unique keyword rich title tags, and more.

[ database | client admin cms | SEO ]

Visit site

As you might know, RSS stands for “really simple syndication”.‿ At its core, it really is simple. An RSS feed is merely an XML file that you host on your Web server — it kind of looks like HTML code. But don’t let its simplicity fool you; in the hands of a sophisticated marketer, the potential applications for RSS are huge. As a technology, it has been around for more than a few years now. It just hasn’t picked up steam until fairly recently — the upswing due in large part to the popularity of blogging.

People like to follow the blogs of others as much as they like to write their own blogs — perhaps more so. RSS makes that process easy and efficient. In fact, the only really practical way to follow numerous blogs on a regular basis is to use an RSS aggregator or newsreader. Can you imagine the alternative — visiting each blog’s Website one by one? Who’d have the time for that!

According to a Pew Internet & American Life study conducted last year, 5% of survey respondents subscribed to RSS feeds via newsreader software or a Web-based aggregator. Extrapolated out to all online Americans, that would amount to 6 million people who are consuming news and other information from blogs and content-rich Websites via RSS.

And that figure represents only those who knowingly subscribe to RSS feeds; many others subscribe to RSS feeds but don’t realize it. Users of the free My Yahoo! service, for example, can subscribe to RSS feeds without even being exposed to the term “RSS”. Yahoo! search results are peppered with listings containing an “Add to My Yahoo! link. And countless blogs prominently display a clickable “Add to My Yahoo! graphic. Clearly, a Yahoo! user need not know RSS is the enabler of such functionality.

Thankfully, bloggers don’t need to think too hard about RSS either. In fact, RSS is part and parcel of most blog software and hosted blog services nowadays: The RSS feeds are generated automatically without human intervention. So it’s not as if you have to go out of your way as a blogger to create an RSS feed.

But with other applications of RSS outside of blogs — like the publication of new stock arrivals or the latest clearance items — it’s a little more involved. You could instruct your e-commerce platform or content management system to generate the required XML files. Amazon.com, for instance, extended its e-commerce platform to serve up a range of product-related RSS feeds, broken down into dozens of product categories (http://www.amazon.com/exec/obidos/subst/xs/syndicate.html).

Or you could use a hosted RSS creation service that “scrapes” content from Web pages and creates an RSS feed automatically. Online retailer eHobbies employs such a service to generate three RSS feeds: Bestsellers, New Items, and Now Back in Stock. Because the Yahoo! Stores platform that eHobbies is on doesn’t support RSS feed creation, it has opted for a hosted “scraping” approach provided by my company, Netconcepts.

AGGREGATORS AND NEWSREADERS

Web-based aggregators are Websites that allow you to sign up for an account and create a personalized start page that displays the latest posts from your favorite blogs. My Yahoo! is one of many examples of Web-based aggregators.

Alternatively, you could follow RSS feeds by installing software on your PC that grabs the latest headlines via RSS. Rather than visiting a Web page to catch up on the latest happenings on your favorite blogs, you would launch a program on your computer. That program could be a stand-alone application whose sole job is to pull RSS feeds from the Web and display them for you, or it could be a plug-in that extends the functionality of a program that you already have — such as Outlook, Firefox, or Internet Explorer — to include RSS reading.

For instance, if you are a Microsoft Outlook user, you can buy the NewsGator plug-in and then use Outlook to catch up on the latest happenings in the blogosphere. You can even forward an item from an RSS feed to a colleague right within Outlook just as you would forward an e-mail — with the click of a button.

RSS adoption, I believe, will reach a tipping point very soon and go mainstream with the next release of Internet Explorer, IE7. This will offer RSS reading capability built right into the browser — no plug-ins required. Considering the base that Explorer has, that will make for a lot of potential RSS subscribers.

SYNDICATION TO OTHER SITES

As previously mentioned, one of the key benefits of RSS is the ability to syndicate your content to other Websites. This could be in the form of special offers, newly published articles, white papers, research studies, discussion forum posts, and so forth. An RSS feed doesn’t have to contain your blog posts. It can really be for anything. And if your syndicated content is of value to a Website owner’s visitors, it’s a good bet that he’ll be receptive to serving that content on his site.

Associated with your content are links that are included in the RSS feed. Those links will, of course, generate some amount of traffic for you, from visitors clicking through on the Website displaying your content.

Those links will also provide you with a search engine optimization benefit, in the form of increased link popularity and keyword-rich link text. The additional links are registered by the search engines as a “vote” or a “thumbs up” that builds your Google PageRank score and ultimately improves your search engine rankings. But the link text is of particular note: The major search engines — Google, Yahoo!, and MSN Search — all weigh heavily the underlined text used in the link pointing to your Web page.

So if a link used the words “click here” in the link text, it would get the benefit of a PageRank “vote”, but the context of the vote would be all wrong — unless of course you were going after a high ranking for the search term “click here”. What you really want are keywords that people — specifically your customers and prospective customers — search for.

In many cases, you can control what link text is used on other Websites through RSS. When a site owner pulls content from an RSS feed, he typically uses the item’s title as the link text when linking to that item. So by paying careful attention to the words you employ in those titles, you can significantly affect your rankings for selected search terms.

Consider, for example, that the number-one search result in Google for the search term “trustrank” is an article that has been syndicated via RSS, published on the popular technology news site Slashdot. You can see that the URL for this article contains “from=RSS”, a telltale sign that the article link was disseminated exclusively through an RSS feed.

Further inspection confirmed that this URL does not appear anywhere on Slashdot’s site, except within its RSS feed. Yet this article has achieved a top ranking in Google. I credit this in large part to the inbound links and the link text that was used. I doubt that this article would have achieved a number-one ranking for “trustrank” if Slashdot hadn’t incorporated that word into its RSS item title, because then fewer sites would have included the word in their link text.

THE LEADING EDGE OF RSS

The latest, most widely adopted version of RSS is RSS 2.0. Why should you care? Because RSS 2.0 supports what are called enclosures, which include audio and video. This is where podcasting comes in. If you have an RSS 2.0 feed, you can incorporate audio clips saved in MP3 format into that feed. That audio then gets disseminated to your RSS subscribers. Those subscribers with podcast-capable newsreaders would then automatically download the MP3 files onto their computer and ultimately onto their MP3 player. So, for example, a user of Apple iTunes who subscribes to podcast feeds would, overnight, automatically obtain the latest MP3 files referenced in these feeds and synchronized with his iPod. The user would then wake up, grab their iPod out of its dock, and listen to the latest podcasts on his morning jog or commute into the office.

You can podcast video too, although with video it is not something you can play on an iPod currently. You can, however, watch these video clips at your leisure on your computer. A new buzzword has even been invented that refers specifically to the podcasting of video: “vodcasting”.

I have encouraged a client of mine, Steve Spangler, CEO of Colorado-based science-toys catalog Steve Spangler Science, to get into podcasting and vodcasting as a way to reach out and build relationships with the company’s primary customer base, namely teachers. His podcasting has been very warmly received. He mixes it up between audio-only interviews, audio-only monologues, and video segments of science-experiment demonstrations.

As a panelist at the recent Shop.org Annual Summit in Las Vegas, Spangler regaled a packed room with his exploits as a blogger and podcaster. It seems to be working. Thirteen percent of last month’s online sales were attributable to his blog, and the majority of his blog posts this past month have been podcasts.

EVOLUTION OF RSS FEEDS

As the RSS technology matures, it will catch up with the functionality available to e-mail marketers. In fact, you can already track your RSS subscribers. And you can track which items they read, using “Web bugs” like those that get surreptitiously embedded into everyone’s e-mail campaigns to measure “opens”. Similarly, click-throughs from an RSS feed can be monitored using click-tracked URLs, in the same way e-mail click-throughs are tracked. Feedburner is a painless and inexpensive third-party service for tracking RSS subscribers, click-throughs, and reads.

Some of the more advanced e-mail marketers personalize their e-mails to the individual subscribers, taking into account such things as the subscriber’s interests, order history, and surfing behavior. You can do this with RSS as well, providing a personalized feed for each individual subscriber. Software company VMware provides a customized RSS feed in which subscribers can specify their areas of interest and get a feed that focused solely on those areas of interest.

When new channels that reach consumers come into existence, advertisers quickly follow. RSS is no exception: Currently a small but growing number of Websites sell advertising space within their RSS feeds. Of those that do, most use an RSS advertising network, such as Pheedo. Introducing ads into a feed for the first time is a delicate matter. The popular tech blog Signal vs. Noise tested the insertion of ads into its RSS feed and received such reader backlash that it pulled the ads and suspended the trial.

With the accelerating pace of technology, the reaction time for companies to absorb and leverage new technology is shrinking. RSS is a technology that is going to grow quickly. When it comes to offering RSS feeds, don’t wait; find your feet now, and you’ll stand a much better chance of acquiring and retaining a loyal RSS subscriber base into the future.

Stephan Spencer is founder/president of Netconcepts, a Madison, WI-based e-marketing agency, and coauthor of the Multichannel Merchant special report “State of Search Engine Marketing for Retailers 1.0.”

SIDEBAR: Key benefits of RSS to online merchants